(c) 2017: Marcos Medical Care | 510 Med Court, Suite 210, San Antonio, TX 78258

Phone: 210.494.4290 | Fax: 210.494.4809

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210.494.4290

Marcos Medical Care

Internal Medicine

Frequently Asked Questions


Where are you located?

Our address is 510 Med Court, Suite 210. We're located 1 block north of North Central Baptist Hospital and 1 block south of Huebner Rd. on the east side of Stone Oak Pkwy. Going north on Stone Oak Pkwy from Loop 1604, turn right just past Amegy Bank and we're at the end of the cul-de-sac on the right. Visit Contact Us for more information.


What are your office hours?

We are open Monday through Friday 8:00am to 5:00pm and the 1st and 3rd Saturday of each month from 9:00am to 1:00pm, except in months when a holiday lands on the first Saturday of each month. Please see our Calendar or call the office to confirm our hours. Also, lab testing is conducted Monday through Friday between 8:00am and 4:00pm. Please call to make an appointment for labs.


Where can I submit feedback regarding your website or services?

We appreciate when our valued patients tell us how we're doing. Please submit your comments or concerns regarding our website or services to feedback@marcosmedical.com


How long has Dr. Marcos been in practice?

Dr. Marcos earned her license to practice medicine in 1997 and opened her own practice in 1999. To learn more about Dr. Marcos visit Meet Dr. Marcos.


Is Dr. Marcos Board Certified? What does Board Certification mean?

Dr. Marcos is Board Certified by the American Board of Internal Medicine. According to the ABIM, certification means "internists have demonstrated - to their peers and to the public - that they have the clinical judgment, skills and attitudes essential for the delivery of excellent patient care." To become board certified, a physician must pass an extensive test. Their certification expires after 10 years, at which time physicians must take a renewal test to earn certification status again. To learn more about the ABIM and board certification visit ABIM.org or ABMS.org. 


What does FACP after Dr. Marcos' name mean?

When you see the letters FACP after your physician's name, they mean that he or she is a Fellow of the American College of Physicians (ACP). The American College of Physicians is the largest society of internists in the world. Fellows of ACP are a distinguished group of doctors dedicated to continuing education in medical practice, teaching, or research. Fellowship is an honorary designation given to recognize ongoing individual service and contributions to the practice of medicine. Fellowship in ACP is a mark of distinction. It says that your doctor has made special efforts to be a better doctor. Ultimately, it says your doctor cares about delivering high-quality health care. For more information, please click here


Is Dr. Marcos the only physician?

No, Dr. Marcos is not the only physician. We have recently recruited Dr. Angela Malarcher to the practice, you can learn more about Dr. Malarcher by visiting Meet Dr. Malarcher under Meet the Providers.



What age do I have to be to schedule an appointment at Marcos Medical Care?

We see patients who are ages 13 and older.


What insurances does the practice accept?

We accept most major insurance plans, but it is always best to verify with your insurance company. Please be aware that we are unfortunately not seeing any new Medicaid patients.


Do the Providers perform pap smears and general physicals?

Yes, the providers at Marcos Medical Care can perform pap smears, general physical exams, as well as care for most of your other medical needs. Please call us to make an appointment.


Do you have same day appointments?

Generally a provider is available to see you the same day. Please call ahead of time and we will do our best to accommodate your needs.


Do the Providers run on time?

Generally the providers run close to the appointment schedule, but there are instances when a patient's care takes longer than their scheduled time. In the same way, you can be assured that you will receive the time and attention needed for your care. It is always best to allot plenty of time for this unpredictability.


Do I need an appointment for lab testing?

Yes, an appointment is necessary for lab testing. Lab tests are conducted between 8:00am and 4:00pm. It is best to fast for 8 hours prior to your lab tests. Take your medications, except those for diabetes. Remember to drink plenty of water while you're fasting. Black coffee without sugar or cream is also okay to drink.


Do I need to fast for lab tests?

Yes, in order to achieve accurate results, especially when checking cholesterol levels, it is always best to fast 8 hours prior to lab work. Take your medications, except those for diabetes. Black coffee without sugar or cream is okay to drink. Also remember to drink plenty of water.


When is flu season?

Flu season can vary from year to year, but it is usually from October to February. The Center for Disease Control (CDC) and the Advisory Committee of Immunization Practices (ACIP) recommend you get a flu shot as soon as it is available. There is no appointment necessary for a flu shot. The best time to come is first thing in the morning, between 8:00am and 9:00am, or you can ask for one during your scheduled appointment. It's also a good idea to call ahead of time to confirm we have the vaccine available.


Do I need an appointment for injections (shots)?

If you are an existing patient, we administer injections on a walk-in basis. We always recommend you call ahead of time to ensure that we have the injection(s) you need in stock. The best time to come is during lunch time between 12:00pm and 2:00pm or you can ask for injections when you arrive for your scheduled appointment. If you are a new patient, please call us to schedule a New Patient appointment so we can evaluate your health history prior to administering any shots.


How long does it take to receive my lab results?

If the Providers recommend having any blood related lab work performed, please visit our office the week before your appointment. This allows time for the results to be available and ensures you are able to discuss the results, whether normal or abnormal, with the Doctors or Physician Assistant during your scheduled visit.


Generally, we receive blood related lab results within 1-2 business days, but it could take up to 7 business days for Vitamin D and testosterone level tests. Pap smears and cultures could also take up to 7 business days.


Follow-up on pap smears and cultures is a shared responsibility. We call to report these results, whether normal or abnormal. At which time, a follow-up appointment may be scheduled to answer your questions with the Doctor or PA regarding your results. If we do not get a hold of you by phone, we will send a post card reminding you to call the office. If you have not learned of the results after one week, please call our office.


How many days before my appointment do I need to have my lab work completed?

If the Providers recommend having any blood related lab work performed, please visit our office the week before your appointment. This allows time for the results to be available and ensures you are able to discuss the results, whether normal or abnormal, with the Doctors or Physician Assistant during your scheduled visit.


Will I receive a call reporting my lab results?

Yes you will receive a phone call reporting pap smears or cultures results only, whether normal or abnormal. At which time, a follow-up appointment may be scheduled to answer your questions with the Doctors or PA regarding your results. Blood related lab results are discussed in person with the Doctor or PA at the time of your scheduled appointment. Please visit our office the week before to have these test performed. This allows time for the results to be available and ensures you are able to discuss the results, whether normal or abnormal, with the Doctors or PA during your scheduled visit.


If you are interested, you may request to receive your labs directly from Quest Laboratory. Please ask our front desk staff to help you if you are interested.


Why do I have to call the pharmacy for my refills? Why can't you do it?

This is our policy to ensure your safety. When refills are requested through your pharmacy, fewer errors occur. Having the pharmacy fax requests to us means it is most likely your prescription (medication name, dosing, quantity, etc.) will remain the same. It is also the most efficient way for us to receive updated information regarding your prescriptions, such as when it was last filled, so we can determine if you need to be seen again to re-evaluate your medications. In this case, we will call you to schedule an appointment.


Why do I need an appointment for medication refills and lab results if I am not sick?

Even though you're not sick, our Doctors and PA need to see you in order to accurately evaluate your health. We want to prescribe the most appropriate medicine and dose, screen for side effects, and convey the most up to date information to you. We care about your health and want the best for you.


What Hospital do the Providers recommend?

Dr. Marcos is on staff at North Central Baptist Hospital and Methodist Hospital of Stone Oak.


Will the Providers visit me while I'm in the hospital?

Unfortunately, the Providers do not make hospital visits. She has partnered with IPC Hospitalist to provide you with care while in the hospital. They ensure the Providers receive timely information regarding your progress and when you are discharged. If you would like to learn more about IPC, visit their website at: www.hospitalist.com


How do I file a complaint with the Texas Medical Board?

If you have a comment or concern regarding our medical practice, please send an email to us directly at: feedback@marcosmedical.com. If you have an issue we can't resolve and you wish to file a complaint with the Texas Medical Board, please visit their website for instructions: http://www.tmb.state.tx.us/consumers/complain/complain.php